Introduction

At Robotic Hi-Tech Solutions ou, accessible from robotic-hitechsolutions.com, we prioritize the privacy of our visitors. This Privacy Policy outlines the types of personal information we collect and how it is used. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Personal Identification Information:
When users interact with our site, they may provide personal details such as name, email address, mailing address, phone number, and payment information when submitting support tickets, registering an account, or making purchases.

2. Automatically Collected Information:
We may collect information automatically when users interact with the site, including IP address, browser type, referring/exit pages, and date/time stamps. This data helps us optimize the user experience.

3. Cookies and Tracking Technologies:
We use cookies to enhance your experience. Cookies help us remember your preferences and login details for future visits. You can choose to disable cookies via your browser settings, though this may affect functionality on our site.

How We Use Collected Information

Robotic Hitech Solutions uses collected data to:

Provide and improve customer service.

Process transactions and deliver purchased products.

Communicate with users about support tickets, updates, and promotions.

Analyze user behavior to improve our website functionality.

Ensure compliance with legal obligations.

Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your data with trusted third-party service providers (e.g., payment processors) who assist us in operating our website or conducting business, as long as those parties agree to keep the information confidential.

Third-Party Services

Some content or services on our website may link to third-party services (such as payment gateways or embedded content). These third parties may collect data about you, use cookies, or monitor your interaction with the content. We are not responsible for the privacy practices of these services, and we recommend reviewing their privacy policies.

Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. We implement technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure.

Your Rights

As a user, you have rights over your personal data, including:

Access: Request a copy of the personal data we hold about you.

Rectification: Correct any inaccurate data.

Erasure: Request that we delete your data, where applicable.

Restriction: Request restricted processing of your data under certain conditions.

To exercise these rights, contact us at support@robotic-hitechsolutions.com.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page, and we will notify users via email if significant changes are made. We encourage you to review this Privacy Policy regularly.

If you have any questions about this Privacy Policy, please contact us at:
Robotic Hi-Tech Solutions ou
Email: support@robotic-hitechsolutions.com
Phone: +3726027434
Address: Roosikrantsi tn 2, 10119 Tallinn